Zwift will only launch to a Blank page when launched

Bugs and Support
#1

When trying to load Zwift , I launch using Administrator yet it only launches to a blank white screen.

Unit - Microsoft Surface Pro 6

Attempted fixes:
Reload Fresh Windows
Run windows in previous version
Change some settings to 3.5

Nothing seems to work and I’ve grown very frustrated that it does not seem to work. Below are my launch codes, at the end you can see it doesn’t launch. It sates no connection to internet but computer is always connected.

Local manifest is “Zwift_1.0.60474_3c6a7a8f_manifest.xml”.
Patcher: Server manifest is “Zwift_1.0.60474_3c6a7a8f_manifest. xml”.
Patcher: Server manifest file checksum is “2016002499”.
Patcher: Server ver_cur checksum is “-1036494305”.
[17:17:44 2021-01-08] Patcher: Local Launcher version is “0.0.0”.
[17:17:44 2021-01-08] Patcher: Server Launcher version is “0.0.0”.
[17:17:44 2021-01-08] Patcher: Launcher URL for updating self is "zwift website
[17:17:44 2021-01-08] Patcher: No update available, deleting temp files…
[17:17:44 2021-01-08] Launcher: Launcher Update Process Check
[17:17:44 2021-01-08] Launcher: Checking for Game Update Availability
[17:17:44 2021-01-08] Launcher: Game Update Not Found
[13:35:19 2021-01-09] Launcher: DoUpdateCheck() Called.
[13:35:19 2021-01-09] Launcher: ZwiftApp.exe is not running.
[13:35:19 2021-01-09] Launcher: Starting Update Check.
[13:35:19 2021-01-09] Launcher: prefs.xml file not found.
[13:35:19 2021-01-09] Launcher: Checking for internet connection.
[13:35:19 2021-01-09] Launcher: No internet connection found. Displaying No Internet connection dialog.
[13:35:19 2021-01-09] Launcher: Failed to connect to internet. ERROR ZL01.

#2

FUll code

: Checking for VerCur Override
[17:17:39 2021-01-08] Launcher: prefs.xml file not found.
[17:17:39 2021-01-08] Launcher: Auto Startup is Enabled.
[17:17:39 2021-01-08] Launcher: Starting with Admin Privilages
[17:17:39 2021-01-08] Launcher: Launcher Version Number 1.0.51
[17:17:39 2021-01-08] Launcher: Checking for 64-bit OS
[17:17:39 2021-01-08] Launcher: Setting Sleep Callback
[17:17:39 2021-01-08] Launcher: Initializing UI Components
[17:17:39 2021-01-08] Launcher: Setting Browser Events
[17:17:39 2021-01-08] Launcher: Initializing Tray Components
[17:17:39 2021-01-08] Launcher: Initializing Patcher
[17:17:39 2021-01-08] Launcher: Setting Login URL
[17:17:39 2021-01-08] Launcher: prefs.xml file not found.
[17:17:40 2021-01-08] Launcher: Found Launcher URL.
[17:17:40 2021-01-08] Launcher: prefs.xml file not found.
[17:17:40 2021-01-08] Launcher: Navigating to Login URL
[17:17:41 2021-01-08] Launcher: Displaying Main Window.
[17:17:43 2021-01-08] Launcher: Checking for Internet Connection
[17:17:43 2021-01-08] Launcher: Patcher Update Process Check
[17:17:43 2021-01-08] Patcher: Patcher Version Number: “1.3.0”.
[17:17:43 2021-01-08] Patcher: Local download path set to “C:\Users\krist\Downloads\Zwift”.
[17:17:43 2021-01-08] Patcher: Server URL path set to “thttp://cdn.zwift.gameassets/Zwift_Updates_Root/”.
[17:17:43 2021-01-08] Patcher: Local update path set to “”.
[17:17:43 2021-01-08] Patcher: Kicking download of “Zwift_ver_cur.xml”…
[17:17:43 2021-01-08] Patcher: Kicking download of “Launcher_ver_cur.xml”…
[17:17:43 2021-01-08] Downloader: “Zwift_ver_cur.xml” downloaded successfully (manifest checksum not provided, i.e. -1).
[17:17:43 2021-01-08] Downloader: “Launcher_ver_cur.xml” downloaded successfully (manifest checksum not provided, i.e. -1).
[17:17:43 2021-01-08] Patcher: Completed downloading server XML version files (Game & Launcher).
[17:17:43 2021-01-08] Patcher: Fetching version attribute from file: “Zwift_ver_cur.xml”
[17:17:43 2021-01-08] Patcher: Local version is “1.0.60474”.
[17:17:43 2021-01-08] Patcher: Server version is “1.0.60474”.
[17:17:43 2021-01-08] Patcher: Local manifest is “Zwift_1.0.60474_3c6a7a8f_manifest. xml”.
[17:17:43 2021-01-08] Patcher: Server manifest is “Zwift_1.0.60474_3c6a7a8f_manifest. xml”.
[17:17:43 2021-01-08] Patcher: Server manifest file checksum is “2016002499”.
[17:17:43 2021-01-08] Patcher: Server ver_cur checksum is “-1036494305”.
[17:17:44 2021-01-08] Patcher: Local Launcher version is “0.0.0”.
[17:17:44 2021-01-08] Patcher: Server Launcher version is “0.0.0”.
[17:17:44 2021-01-08] Patcher: Launcher URL for updating self is "zwift ".
[17:17:44 2021-01-08] Patcher: No update available, deleting temp files…
[17:17:44 2021-01-08] Launcher: Launcher Update Process Check
[17:17:44 2021-01-08] Launcher: Checking for Game Update Availability
[17:17:44 2021-01-08] Launcher: Game Update Not Found
[13:35:19 2021-01-09] Launcher: DoUpdateCheck() Called.
[13:35:19 2021-01-09] Launcher: ZwiftApp.exe is not running.
[13:35:19 2021-01-09] Launcher: Starting Update Check.
[13:35:19 2021-01-09] Launcher: prefs.xml file not found.
[13:35:19 2021-01-09] Launcher: Checking for internet connection.
[13:35:19 2021-01-09] Launcher: No internet connection found. Displaying No Internet connection dialog.
[13:35:19 2021-01-09] Launcher: Failed to connect to internet. ERROR ZL01.

#3

Why are you launching it as administrator?