Zwift will not open on my pc

I have a desktop PC running Windows 10. Zwift will no longer open on my PC. I have uninstalled and reinstalled Zwift two different times now. Does anyone have any ideas on how to get Zwift running again?

Thanks for your help.

Have you downloaded and installed the latest launcher, also what anti virus/ firewall are you running

I used the launcher that downloaded from Download Zwift on iOS, MAC, PC, or Android Devices | Zwift

The Zwift launcher is dated 8-14-2023. Is there a later version?

I use Norton for antivirus software. I have not had problems with Norton in the past.

Thanks for the help!

Definitely turn Norton off. You don’t need additional security software with Windows 10. It makes a mess of things.

If you right click the icon in the system tray it’ll tell you what game and launcher version you are using.

When you uninstalled did you remove the system folders which don’t get removed by default?