Zwift u16 account expired?

Bugs and Support
1

I have had Zwift for about a year now, running it on a free under 16 account. All of sudden my account shut down and said that my free trial had expired, but under 16s are supposed to be able to use Zwift for free until they turn 16.

Its very weird ?

2

I believe it needs to be renewed every year, your parent probably got an email about it?

1 Like
3

I did not recieve anything (father)

4

contact support to get assistance