Zwift support not reacting

Hi,
looking at this forum it seems I am not the first victim of poor customer support. Part of my Zwift Ride order has not been shipped. It should not take more than 3 minutes to locate and solve the simple issue, yet it has been more than a week. Does anyone know of a way to talk to someone on the phone?

Doesnt exist, if you’ve emailed support already you just have to wait it out. Sending follow up emails puts you at the back of the line unfortunately.