I have been using Zwift for about a month. I use Garmin footpod. Have not had any issues until tonight I logged in for a run and it appears to be loading. However, then it pops up “zwift app quit unexpectedly”. Tried several times and it won’t work I deleted the app and reloaded. Same problem. An…

Hi @Erik_C Welcome to Zwift Forums. I checked your most recent session logs on our server, and your Macbook is running OSX Catalina v10.15. When Catalina rolled out, Apple introduced folder security features where you have to explicitly allow apps to access the Documents folder. If you don’t? The…

Thanks! That’s exactly what it was— folder permissions. I allowed access and works fine THANKS!

Perfect! Fixed the same crashing issue on my Macbook. Thanks!

Didn’t solve my issues, I’ve had a ride and run crash this week… Very annoying!

@David_Simpson A result of denying the Zwift app permissions to access the Documents folder is that the app will try to create duplicate folders named “Zwift_1,” “Zwift_2” and so on. We need to clear out this clutter. If you use Finder to search for “Zwift” would you verify that’s happening on you…

[image] shooj: See this article on how to manually allow that on a per-app basis I would like to know why the Zwift app requires access to the Documents folder. I have no other program on my MacBook which asks for this. Other apps (Dropbox, WhatsApp, Firefox …) use the Downloads folder to st…

Zwift shuts down—Will not open on MacBook [SOLVED]

Known Issues

Topic		Replies	Views
Crashing with MacOS 10.15 Catalina Known Issues crash	36	9600	November 15, 2021
Application won’t launch with OS Catalina Bugs and Support catalina-os	8	5205	May 24, 2021
After saved event no result in MacOs documents/Zwift/logs Bugs and Support	5	1115	May 24, 2020
App doesn't start after I denied permission to my document folder Bugs and Support gametools-9470	10	1763	December 25, 2023
Zwift crashing. Not asking for write permissions to Documents folder Bugs and Support gametools-9470	3	1927	August 24, 2021

Zwift shuts down—Will not open on MacBook [SOLVED]

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