Zwift Runn on treadmill

If the timer bar is moving then it’s doing it. Keep repeating the process and you’ll notice it gets a little further each time. Eventually after many repeats it’ll complete.

I thought it was just me it did it too!

Stuart I haven’t touched the tension as you said not to. But did move my runn forward in the cradle and it seems to be picking up the sensors and my avatar is now moving on zwift. I think it had gone to sleep like you mentioned. Hopefully all sorted really appreciate all your help advice and time. Thank you :blush: I’ll keep having a go at updating it too


I place two strips right beside each other. That seemed to stop the problem of slight variation with the belt. So I have a total of four strips in a 2 X 2 organization.


My Runn is temperamental and seems to stall when treadmill reaches around 11.5kph. Regains itself but not good for sprint training.

That’s not an issue I’ve come across. I wonder if your sticker placement is right on the edge of the beams for the runn and once it’s hitting a certain pace it’s causing a misread?

I have finally managed to do a firmware update via NPE configurez app using my chromobook , as it didn’t work via my mobile. It seems to be working OK for now, but think I’ll be doing regular updates to keep it up to date

Good morning,
I have a Zwift Runn device that I use on a treadmill along with a Garmin HRM heart rate monitor and a Garmin Dynamic Pod. I mounted the device correctly and carried out a correct pull of the carpet, I did a few tests and everything seems ok except for one thing, every now and then my pace per km drops to zero for a few seconds and then resumes. How come? Yesterday I had 3x3 min at about 3:30. If you want I can share a summary screen where you can see the problem, so it’s unusable

Posseggo un dispositivo Zwift Runn che utilizzo su un tapis roulant insieme a una fascia cardio Garmin HRM e un Garmin Dynamic Pod. Ho montato correttamente il dispositivo e ho effettuato un corretto tiro del tappeto, ho fatto un po’ di prove e sembra tutto ok ad eccezione di una cosa, ogni tanto il mio passo al km crolla a zero per qualche secondo e poi riprende. Come mai? Ieri avevo 3x3 min a circa 3:30. Se volete posso condividere una schermata di riepilogo dove si vede il problema, così è inutilizzabile.

Do you connect via Zwift companion app or directly via Bluetooth to your device?

I don’t have a runn, but my assault runner produces similar drops. I get those drops when I use the companion app.

By bluetooth