Zwift Ride & Zwift Cog v2 - Gear Shifting Problem

Bugs and Support
21

I had this same issue this morning before an event. I’m running Zwift 1.82.0 on Windows 24H2 and the Ride controllers both have firmware version 1.2.0. None of the following worked:

  • Exit Zwift and restart it
  • Reboot PC and restart Zwift
  • Reinstall Zwift and restart PC
  • Hard reset controllers, followed by PC restart (twice)

What finally worked was to shutdown the PC, power down Ride/Kickr, and then wait for the controllers to power down. Restarting everything cold (after all the above attempts) made the problem go away.

If this problem happens again, it would be nice to know the one thing that should be done to get the controllers quickly working.

22

Hi. I have the same problem. Is there already a solution?

23

Did you find a solution?

24

This just happened to me. My equipment is on latest firmware and was delivered in Nov 2025. Had to reset controllers.

25

Hi!

I have the same problem. Gears shift by themselves to first. I began riding Zwift a year ago, the first approximately five rides went well and afterwards this problem stopped me from using my Zwift bike.

What are the steps to take?