Zwift Ride not connecting to Zwift using Elite Direto XR-T

Hello @Thomas_Willekens1 welcome to Zwift forums.

Shuji at Zwift HQ here.

Our partners at Elite have not released firmware updates that support virtual shifting yet to Direto XR and XR-T, but they plan to do so at the end of this year. Until the firmware supports virtual shifting, the trainer is not compatible with the Ride.

If you do not wish to wait until that firmware is released and want to return your Ride smart frame - please contact my Support colleagues to begin that process.

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