Hello,
I have a roller elite direto xr and it does not allow me to connect the controls of my zwift ride (it recognizes it but does not allow me to select it).
In Companion it does detect it and I can pair them.
It sounds like you have not updated the trainer firmware to enable virtual shifting. That is required or the controls won’t pair. Use the Elite Upgrado app to do that.
Hi @Miguel_Angel_Moreno welcome to Zwift forums.
Shuji at Zwift HQ here. In addition to updating the firmware of the Direto using Elite’s Upgrado app - you should also update the firmware for the Zwift Ride controllers using the Zwift Companion app. Here’s how.
Have you done both things?
Perfecto!
Tras actualizar el software del rodillo ya se realiza la conexión de manera correcta.
Muchas gracias
@Miguel_Angel_Moreno
Fantastic news! Thank you for confirming that the firmware update solved your problem.