Zwift Ride Frame issue during a race

Hello…just received the Zwift Ride Frame, I have it connected to my Kicker V6. This maybe a newbie issue but when I do a group or free ride I can see the virtual gearing on screen and feel the resistance change when I click the designated buttons. This morning I joined a 3R race and did not have the onscreen visual showing me what gear I am in and when pressing the designated shift buttons I felt no difference in the resistance, felt like I was in one gear.

Anyone run into this? TIA!