Received the Zwift RIde with Kickr Core with Zwift Hub recently and I’m having issues with heavy vibrations and loud creaking noises whenever I try and use it.
The creaking comes from both the cog area and the pedals/crank area whenever pedalling, and seems more pronounced when slowing down.
The vibration is almost the opposite, it’s always there immediately when starting pedalling, but then increases in intensity and I pedal faster/harder.
Changing the cog number setting seems to influence it a bit, setting 1 is the worst at the cog area, and going all the way to setting 10 decreases it slightly there but then increases the noise/vibrations in the pedal area then.
Have uploaded some videos of the issue:
www.youtube (DOT) com/shorts/wYAXU-k73kA (Cog 1)
www.youtube (DOT) com/shorts/2X0uzB38Lg8 (Cog 10)
www.youtube (DOT) com/shorts/VGsZrwFqpWU (Cog 10)
Any ideas what the issue could be? I’m completely new to cycling so this is my first experience with all this.
Have contacted Zwift support and waiting on their reply.