I bought a zwift ride on May 25. Now after unwanted u-turns my right controller does nothing at all. I have contacted zwift support several times but I can’t get any further than a reset in terms of help. The left controller is still visible in the companion app but the right one is no longer visible.
Does anyone of you have other options to bring my controller back to life
How have you been contacting Zwift support, or has it just been the chatbot?
Email support@zwift.com
I truly appreciate you reaching out about the issue with the handlebar. This is Haziel from Zwift Support.
I noticed that we’ve already followed up on your inquiry, so I’d recommend checking your inbox for our recent response. If you still have questions or need anything else, just reply to that message. We’re here and happy to help however we can.
Thanks.
thanks zwift for the quick response and offering a nice solution