Zwift PC with Nvidia crash (Black screen)

Hi !

from last update zwift crash on my laptop, sometimes after 10 minutes or 30 minutes of activity. Before the update all works fine.
Hardware:
I7 8750H
Nvidia RTX 2060 RAM 6GB
PC RAM 16GB
Windows 10

I’ve reinstalled the graphic drivers and update windows; but the issue continues.

In windows event always I’ve the same errors:

  1. Nvidia OpenGL Driver
    A TDR has been detected.
    The application must close.

Error code: 7
(pid=13980 tid=10392 zwiftapp.exe 64bit)

2))Nombre de la aplicación con errores: ZwiftApp.exe, versión: 0.0.0.0, marca de tiempo: 0x5e859a18
Nombre del módulo con errores: nvoglv64.dll, versión: 26.21.14.4575, marca de tiempo: 0x5e7195b2
Código de excepción: 0xc0000409
Desplazamiento de errores: 0x0000000001000d8d
Identificador del proceso con errores: 0x37a0
Hora de inicio de la aplicación con errores: 0x01d60f0b8e878248
Ruta de acceso de la aplicación con errores: D:\Zwift\ZwiftApp.exe
Ruta de acceso del módulo con errores: C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_e115ca539654e4a0\nvoglv64.dll

Someone with the same problem??? and how to resolve??
thanks

Hi,
Did you find solution?
Mine game crased today during an event. Error with TDR.
I found this guidelines: https://www.drivereasy.com/knowledge/a-tdr-has-been-detected-nvidia-opengl-driver-error-solved/

  1. Drivers update
  2. Changing TDR delay time

Maybe Zwift reinstall will also help?

Best regards
Karol

1 Like

Hi, I’m having the same problem. Did you solve it? Thanks

Hi,
Check what happend in Event Viewer (Windows).

My solution was reinstall Nvidia drivers, but not at last update.

This days, Zwift and Nvidia update their software; similiar when I had the trouble; try to reinstall nvidia drivers and Zwift.