Running Zwift on iPad iOS 16.1.1 and it stopped uploading to Strava on Jan 17, 2025. Tried reconnecting Strava account in Zwift Companion "Connections”, but this did not work. Other than upgrading iOS, any other ideas or known issues?
Hi @Alex_Ryback_A_SASK, welcome to Forums! I’m Francisco from Zwift Support.
Syncing issues between Strava and Zwift can be a real headache, especially when you’re used to keeping track of your activities seamlessly! Let’s take a closer look at what might be going on.
I picked up your log server file on January 20th, 2025, and from our records under the “Activity Upload Check” the Upload Status appeared: READY. Looks like there was a delay, however, in case you are still not able to see, it might be helpful to check this article:
I checked the Strava and Zwift Status page in the meantime but there is no issue reported.
Besides, you have this Strava article about how to troubleshoot this topic: Troubleshooting Syncing.
Is this an older iPad? iPadOS is at 18.2.1.