Zwift not starting on touchscreen PC

other-error

(Tim Greene) #1

I have new install of Zwift on a touchscreen PC. Icon starts application, but never gets past the banners. It just keeps cycling through them. Using task mananger to kill app, I can occasionally get it to the logon screen and actually start and working. I am one of the teams technical riders and this is not my PC but trying to keep it working for nontechical rides and their 2 wahoo units.


(Vincent) #2

Hey Tim, can you send us a support conversation with your dxdiag? https://support.zwift.com/contact/contact-us-HJH8N4RNQ

We also have an article that shows our minimum device requirements in case your PC isn’t able to run Zwift: https://support.zwift.com/en_us/what-are-the-minimum-device-requirements-for-zwift--S1C6I6OB7