Zwift hub Making screeching noise

Took my bike off the trainer. I’m spinning the upper wheel by hand and it’s making a terrible screeching noise. Is there any way to service this? Or am I just stuck with a warranty issue?

Hi @Brandi_Wells

I’m sorry to hear that you’re having this issue with your Hub trainer. If you could take a quick 10-15sec video of the trainer making that noise. Contact our support team and let them know of this issue. Include the video that you have and we can get this to our Hub specialty team to investigate and see what can be done.