Faulty zwift hub trainer

I’m not sure if I’m in the right place to post about this.
My zwift hub, which is a few months old has developed quite a bad vibration in the fly wheel area, also it’s makes a loud grinning noise.
It’s not the chain or any loose bolts or how the bike sits on the the trainer.
So just wondering if this has happened to anyone else, and get some advice where to go next.
Sorry for the long post.
Thanks daryl

Hi there and welcome. There is the Zwift Shop section on this forum. Within that there are whole threads about the Hub.

You’ll find your answers there i suspect.

Thanks Stuart

You probably just need to adjust your indexing or even the chain needs a good lube. A good test is to put it on a middle gear and start a ERG workout. If its nice and quiet then its an adjustment issue, imho.

Hi thanks for the reply,
Unfortunately it’s 100% definitely the trainer, I’m not really what to do now I’ve emailed support but no luck there yet.

3 posts were merged into an existing topic: Absurd Zwift hub connection problem - is my old phone keeping the Hub captive?