Zwift hang and ride end wothout save

Having zwift not responding during TDZ 1 today. The system hang and ride saved in the feed but no data given. Anyone has the same issue? How to retrieve the Fit file if the system nv shown?

Sorry to hear you had this bad experience, @MoshiMoshi_Lau .
Was it TDZ 1 or 2 (which started 7 hours ago)? If it’s TDZ 2, this sadly seems to be the same issue that others are having: Upcoming guarantued crashes at Alpe at next Tour de Zwift? - #15 by Greg_Alexander_PACK