It seems like it is a general problem, I had my new Zwift Bike 1 week ago and all was perfect, but now it starts to do all kind of things when riding, u-turn and likes. Problem is I can´t do pace partner or drive routes due to it do the u-turn all the time.
How to solve the problem, it seems like it was after the last update. BR Peter
Have you tried a Hard Reset. Press hold hold the Z button for 30 seconds this will restart Zwift play
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If the reset doesn’t help, and firmware is up to date, you’ll need to talk to support about replacement. It’s one of the risks of not using a bicycle on the trainer. It’s a proprietary electronic gizmo with only one source of parts and service.
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yes and i tried to take a ride and it made an U-turn in 2 sec.
I understand u perfectly
I request help to the support but no solutions provided, just good words
Thank you for sharing your concerns. This is Monica from Zwift. I understand how important it is for you to resolve the issue with your Zwift Ride handlebar. After reviewing my records, I see that your case has already been resolved. Are you experiencing the same issues again by any chance?
Yes I have not had any issues since i have received the new handlebar
BR Peter