Today I rode and the gearing was way off, needed to ride at least 4 gears lower than normal for the same speed.
I ride my own bike with Zwift Cog and Click (V1), Wahoo Kickr Core and Apple TV 4k. Using iPad/Companion app for bluetooth connection so I can use the Wahoo + Click + HR monitor. In game I ride the Zwift road frame with the default Zwift gearing option. It says it is 24 sequential gears, although I seem to recall it was 20 gears before, today it said 24.
As a clear example of how bonkers the gearing is/was, at the end of my ride I had a straight steepish descent (Radio Climb down to a roundabout at the bottom). I was doing 81 km/h and pushing gear 17 at 89 rpm. That cadence/speed would require an 88 tooth chainring x 11 tooth rear cog on standard road bike wheels. Clearly that’s off!
All ride the gearing was just wrong. I’ve no idea what gears 14-24 would be used for in normal riding.
How do I get normal gearing back?
Thanks.
24 gears is normal so I don’t think that’s the problem.
If you want to try some basic troubleshooting steps on your own, I would start with this list…
Check in the Wahoo app that your trainer is on firmware 1.5.36
Use the Zwift Companion app to verify that the Click shifter also has current firmware (see the Equipment menu for that).
Unplug the trainer for a minute and plug it back in.
Delete the Zwift app and install it again to reset your game preferences.
Put a new battery in the Click.
On Apple TV you have no access to game logs so for any in-depth troubleshooting your only option is to contact support.
Thanks.
I checked firmware for kickr and click and both are up to date. So I powered down the kickr for a minute or so and started today’s session.
All back to normal gearing thankfully
One thing I do experience is no resistance for the first 30 seconds of ride. Then it kicks in. Started doing this is recent weeks.
That sounds weird and should not happen. You should contact support because they can tell you if the trainer is having dropouts. Or you could try running the game on some other supported device that isn’t Apple TV, if that’s an option.
@Paul_Southworth
I am on PC with the Zwift Ride setup on Kickr Core V1. My set up is on Shimano A for All rounder - meant left side is chaining 1-2 while right side is gears 1-12. Firmware is updated and on the latest version of Zwift.
Since the last update, I have been experiencing weird gearing switches mid-ride with robopacers and event. It has occurred 3 times whereby the gears are “switched around” or messed in the middle of the ride. The right controller buttons can only up shift to the heavier gears 1->12 . The left shifter would lose all control of the “2X chainring” and became connected to the down shift for the right controller as if it jumped across from right to left instantly.
The first two instance came without warning mid-ride. However, something happened yesterday gave a clear sign something interfered or messed up the controls. I was riding with Maria yesterday around Volcano Flat when the Cog suddenly seized up for about 10 seconds akin to an emergency hard-stop before resuming to spin like normal. However after that event the gearing controls went haywired as described. So I am sure something is interfering and/or distorting the setup mid-ride.
I am quite sure there is something tripping the settings in the program which can trigger the controllers to mess up. Will have to look into the logs today and ask Support as it the ride yesterday was pretty late into the night.
I would also run the log through TrainerDX just to rule out a communication failure of some kind
Thinking about it, its not really failure but the behavior befitted a symptom of technical corruption since the trainer is still functioning properly. Only the Zwift controllers went bonkers liked it had its own mind what it wants to do.
Yes that’s possible as well. TrainerDX would just be to hopefully remove one possibility from the list. I haven’t heard other reports like yours since the last update, but support would know more about that than I do.
Hit me again last night at Spin & Sprint Training D. I went from 2X to 1X again without any warning unlike the day before with a gear seize for 10 seconds.
Raised a ticket to support and await the next update.