Zwift freezed when Ipad "Low battery" notification pop up

Zwifting on Ipad today in group ride event, ios “Low battery” dialog pop up and screen freezed, a “Dismiss” button on the screen to force me to tap for dismiss this dialog.

After tap Dismiss, the screen still freezed. No respond even I kept pedaling.
Quit the app by pressing home button, and reopn, still freezed.

Closed the Zwift in background and reopen, request me to login and pair sensors. All select & paired,
as me want to “Resume” previous event, I tap “Yes”,
but nobody on the road, no duration status on top, no group mate.

Happened twice in this week already.

Plug your iPad in?

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It just freezed. Had to reopen Zwift , and unable go join back event.

I get that, but if the problem is caused by the iPad low battery warning, why don’t you just plug your iPad into a power source while Zwifting?

Because I had this happens few days ago with battery still 50%,
So I decide to make a post here trying to get some attention about this, for the game unable to resume properly.

So what triggered the freeze that time if it wasn’t the 20% battery remaining warning?

Yeah, this happened to me for the past 2 days whenever notifications came up… Pretty frustrating. Was doing WBR and got booted out because of it. Had to do the event again so that I could get the kit.

Don’t know yet, already submit file to zwift. Looking for other who had similar issue

1 Like

Try to hit “Vote” to get attention from Zwift then. I try to be positive to Zwift.

I’ve had the same issues when trying to clear the low battery window…game just freezes. Plugging in is clearly an answer (I had but battery was low) but the issue shouldn’t be happening in the first place. Hopefully they’ll acknowledge it and try to fix it.