Zwift doesn't work on Samsung S6 lite

Bugs and Support
#1

Merry Christmas All!

Annoying holiday issue. Unable to connect my Tacx Neo2 to a Samsung S6 lite via bt. The tablet recognizes the Neo in the bt settings but doesn’t show the trainer in the zwift App. The only possible connection is my Power2max via Ant+.

Any recommendations?

#2

Make sure you only pair the trainer via the Zwift app on the phone, and that it is not paired via the BT settings on the phone.

#3

The S6 lite is a tablet, not a smartphone. Bt isn’t connected in advance.

#4

Hi i have the samsung s6 and had to ensure that when using it the following was applied.

  1. No other bluetooth devices being used at same time
  2. ensure the Tacx app is disabled or deleted when using zwift
    3 . make sure your zwift updates are current
    never had a problem since
#5

No chance to get the zwift App running on S6 lite. Connection via bt or build in ANT+ impossible.
Now I’m using my old Xiaomi Mi Mix 2 phone, no problems at all.
Definitely a software problem.