Zwift Crashing/Freezing Mid ride

What other 3D games do you play on integrated graphics, out of interest? :wink:

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Pc has AMD RX-590 gpu not integrated.

Will play most games in 1080p, just doesnā€™t like Zwift.

Zwift uses OpenGL, thatā€™s why itā€™s crap on AMD cards in Windows (still shouldnā€™t crash though). Works perfectly well on Nvidia. Most of the replies here relate to integrated graphics, hence my erroneous reply.

Graphics Driver version 30.0.101.1192
Core i7-1065G7 (Iris Plus Graphics)
Windows 11 Home, 21H2 (22000.493)

Zwift locked up after 21 minutes in New York.

(New York had failed with earlier drivers too - it isnā€™t a nice course for on-board graphics)

Thatā€™s not the latest version, you should give it a try. Latest version is 30.0.101.1340, some early reports have suggested it works fine.

I just spotted that version, and it is now installed.

Do the reports indicate that it works fine for ALL maps, rather than just Watopia, London and Richmond (which almost always seemed to work)?

No idea, sorry. But in lieu of a fix (or even acknowledgement of an issue tbh) from Zwiftā€™s end itā€™s always worth trying the latest Intel driver.

Dell XPS 13 running on i7-8550U and integrated graphics (Intel UHD Graphics 620 version 27.20.100.8854).

I did a ride 2 days agoā€¦ no issues (My HR dropped signalā€¦ didnā€™t think much of it).

Now it wonā€™t load new york at all.

For 20$ a month, I would expect a working environment that is not so fragile to version revisions or at least a clear way to fix itā€¦

(Also, never buy a Dell computer. They specify their own drivers, and you canā€™t download them from Intel, only Dell. )

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Perfectly fine* here on a Pentium 4415U with HD 610 and some driver from 2017.

*runs like turd, but whatever.

That 8th gen Intel configuration isnā€™t one thatā€™s known to have issues and should be able to run Zwift pretty well if you have at least 8gigs of RAM and plenty of hard disk space. If you reach out to support we can take a look and see if we can figure out whatā€™s going on.

Just a heads up - the latest driver (IntelĀ® Graphics Driver 30.0.101.1340) did not fix the issue. I was doing a group ride at 28 min it froze. I checked event log and it is the same error. I was on the Tempoish Thursday presented by Grit oh the Champs-Elysees course.

Details of my machine
Surface Pro 8
Processor: 11th Gen Intel(R) Coreā„¢ i5-1135G7 @ 2.40GHz, 2419 Mhz, 4 Core(s), 8 Logical Processor(s)

2 different computer, one recent, one 4 year old. 2 weeks, 5 crash \ freeze, super funā€¦

Same problem here. Coulnā€™t ride for more than 15 minutes today without a freeze.
Computer: Surface Pro 7, Intel Core i7, 16 GB RAM, 256 GB SSD, Windows 11

annoying ā€¦

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I had the same thing happen on my Lenovo laptop and ultimately had to downgrade to the Intel Graphics Driver version, 26.20.100.7985 to get the Zwift to stop freezing. Iā€™ll be keeping my eye on this forum in hopes that a future Intel graphics driver update resolves the freezing issues!

I believe downgrade is not possible in Win 11.

One more time for me today, freeze = lost position. 8km into the Fondo, ended up being dropped from front group after a freeze. This happens at least twice a month = racing hard for nothing

Same problem in my HP Intel Graphics Driver version, 26.20.100.7985 Win11 to get the Zwift to stop freezing.

Seeing the same thing except with AMD hardware (GPU and CPU):

CPU: Ryzen 5800X
GPU: AMD Radeon 5600 XT running Driver Ver. 30.0.13023.4001

In my case the entire app is crashing:
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Zwift\ZwiftApp.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: ZwiftApp.exe
Application Version: 0.0.0.0
Application Timestamp: 622bc4b3
Hang Signature: 9901
Hang Type: 134217728
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
Additional Hang Signature 1: 99014a78c760858315bbba19c94d52ec
Additional Hang Signature 2: 8cf2
Additional Hang Signature 3: 8cf2966471c971fa20b31c9277074a8d
Additional Hang Signature 4: 9901
Additional Hang Signature 5: 99014a78c760858315bbba19c94d52ec
Additional Hang Signature 6: 8cf2
Additional Hang Signature 7: 8cf2966471c971fa20b31c9277074a8d

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I started encountering the same problems with screen freeze crash ruining Zwift league races a month ago. Tried the fixes suggested by Zwift and ended up purchasing a new computer, specs below, and it froze the same way last night. Suggestions?

Device name Zwift_Machine
Processor Intel(R) Coreā„¢ i7-10870H CPU @ 2.20GHz 2.21 GHz
Installed RAM 8.00 GB (7.78 GB usable)
nvidia geforce rtx 3050

Hahaha, you might note that earlier above, I posted what I thought was a fix.
and hear me outā€¦ It kind of was
It would allow me to ride Watopia, but would still crash on NY

But I achieved my goal of getting the Concept Z1 bike.

Now, when riding the game crashes againā€¦ likely because of the graphics of the tronbike. Maybe something to do with transparency, glow, etc.

After all that time ( I made the first ticket over a year ago ), zero backup from Zwift. Over and over the same requests and a refund was denied. This company is very serious about their gameā€¦ or at least the income that it generates.
Sorry to rant, but my game just crashed three times in 30 minutes. What an absolute ******show.