Zwift crashed after ending ride - no credit

After finished my ride today and hitting End Ride on Zwift on the Mac, the app crashed and I got no credit for the ride. I still see the ride in the companion app but can’t end it. Any idea how to end a ride in this situation?

Unfortunately, your ride is lost for Zwift.

You should be able to locate the FIT file and upload to a third party site (but not to Zwift…)

That’s the way is it. Sorry.


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This seems to happen more often after the new update, especially in private meet-ups. Very annoying.

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I get kicked off tour de Zwift most tries. I have to do each stage more than once. It doesn’t happen on non TDZ rides
BTW, contacting them is impossible

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Yes I am also facing the same issue.
Free ride seems to be fine. But this week I lost a workout and a race.
It never happened to before the last update.

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