Zwift Companion Release: June 11 (3.15 iOS, Android)

[DavidT (David Toth)]

Same problem here

[jason_mant_F.F.T (jason)]

Yep me to just stopped then it crashed and went into same loop it’s useless

[Martin_Thirkettle (Martin)]

Same issue here pixel 3a on android 10.

[Ketchup]

Stuck in the update loop as well on Android 10.

[BooX]

Same issue here… maybe we should have a thread with the things that actually works on Zwift at the moment… It won’t be busy…

[Ben_Dickinson (Ben)]

Another two people with the update loop problem, me and my wife both with a Pixel 3a on Android 10.

[Jonathan_Brady_RCC (Jonathan)]

Hi. I have the most up to date version of Zwift companion but when I try to open it on my iPhone I get a screen prompting me to update to the latest version. I have deleted and reinstalled the app and it is definitely the latest version on the App Store but continue to get the update prompt. Please advise.

[Sid_Mohamoodally (Sid)]

Hi. Just updated to v3.15.1 and once updated Zwift Companion won’t work and keep asking to go update I.e going around in circles. Any advice?

Thanks.

[Richard_Levandowski (Richard)]

The update button on my Zwift Comp puts me to the App store with no button to update. Now I can’t use the app at all. What gives?

[Robert_Irvine (Robert)]

I’m exactly the same on galaxy S10

[Helen_McKay_TURBO (Helen)]

I’m caught in this loop (at least I’m not alone) Android user. Uninstalled, reinstalled. Booo hoo hooo.

Anyway looking forward to new routes when they become available - exciting news!

[Kev_Turner3942 (Kev)]

Same here, I have been going around in circles for the last hour. Samsung galaxy 6.

[Owen_Pritchard (Owen)]

No update in Android play store and old app won’t work. Trying to do a workout and no companion???

[Steve_Ghera_Saris_M2 (Steve)]

Same here. iOS. I deleted and reinstalled the app and get the same result.

I also sent an email to the help desk citing this issue.

[Mary_Grider (Mary)]

Same endless loop with trying to update the Companion app on my Galaxy s7 phone, and it looks like I won’t be able to use the Companion app at all on my iPad that uses iOS 10.3.3 which is old, but I use this app all the time on this device!!!

[Mary_Grider (Mary)]

Same here.

[christopher_hunt (christopher)]

Same issue here.
Just keep qoing in a loop. Deleted and reinstalled, still the same issue.

[matt_summers (matt)]

Same loop update/open

[Steve_Ghera_Saris_M2 (Steve)]

Zwift knows of the issue and is working on it. I emailed them 30 minutes ago and they replied saying they will keep us posted via this link: https://status.zwift.com/

[Roger_Savage (Roger Savage [DIRT])]

Same here. Pixel 2 and pixel 3.