Zwift companion does not connect to zwift activity

Bugs and Support
#1

hi all. i run Zwift on my iPad Pro, and zwift compnion on iphone X.
until two weeks ago it worked together and i was leading zwift events using zwift companion to do the communications.
now after two week of inactivity i wanted to use this combi to do DS in Zwift Racing League two days ago.
But nothing worked. I was in Pen E as expected. the banner never dropped, the time was at 6000minutes to start. and the companion never connected to the zwift activity so i could not shift to the actual race.

to exclude standard error: both devices were connected through the same wifi, bluetooth was active, but lte connectivity turned out. zwift and zwift companion were updated manually just before. and i restarted both devices multiple time to get it running. nothing worked.

any one having ideas what else could be changed to make it work next week?

#2

Hi Max, you are not alone: Companion app won’t connect on iOS

Unfortunately it doesn’t seem to be fixed yet.

#3

One thing that might be worth trying is turn off WIFI-Assist on your iphone

WIFI-assist will auto switch your data signal to cellular network if it detects a weak/slow wifi so worth a try.

You can find this under settings > Mobile data then right at the bottom.

#4

thanks but as stated above i had switchef off mobile data to force connection via wifi

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