I’ve looked at the Zwift support page and was going to try quitting app when signal drops and relaunch but the link for how to do this with iOS does not work.
Can someone offer advise and if this isn’t the best solution, offer an alternative solution.Thanks
No probs, it’s worth a try. The feature lets your phone utilise both Wi-Fi and your mobile network as it sees fit for best performance, but that behaviour may cause Zwift to think it’s on a different network and drop the connection. I think this is why people often say putting their phone on flight mode works, because it’s taking their mobile network out of the equation altogether. I have the same feature on my Android phone (called Smart Network Switch) which I have turned off and I never drop connection.
Thanks Dave!! I also struggled with my companion app dropping and giving me the message “continue checking WiFi or use cell network “ so I suspected the app was struggling with a connection. Setting my phone in airplane mode fixed it all.
Restarting this conversation. I’m experiencing the dropped connection issue with ZC. The only fix I’ve found is to reboot the router (which only temporarily fixes the problem). I am certain both my iPhone and iPad are on the same WiFi network. WiFi assist is no longer an option in iOS, but you can selectively disable cellular data for specific apps. So, I’ve turned off cell data for ZC, which should have the same effect (forcing it to use WiFi). But the connection only lasts (usually) for the day, and I need to reboot the router the next day. I’ve also had ZC just drop the connection in the middle of sessions. Any ideas on how to make the connection more stable? This is extremely frustrating. Thanks.