Zwift click, no resistance

Hi, im new to zwift and recently bought the Zwift hub, single cog and click.
Whilst everything seems connection via bluetooth, i will enter a ride and despite clicking away to change gear, nothing happens there is no resistance at all, it will show the gears changing in the top left corner but nothing is happening, please help

Make sure that virtual shifting is switched on in the Zwift Settings.

Cheers Steve, it appears to have been down to the upgrades not having been done, now updated and so far seems fine, thanks.

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