Hi.
My zwift click disconnects during rides. It is connected through the companion app, and the signal says 2 bars even though the phone and zwift click is close. The battery bar says that it is almost full. The firmware on the Zwift Click is up to date with 1.1.0.
I had a race today were it dropped out 4-5 times. My “fix” mid race is to, wait until Zwift click is done blinking (pairing mode after losing connection, it wont auto pair mid race), then go into pairing, open the “Controls” paring and close the menu again. Open the menu again, go into pairing and “controls” the click on the Zwift Click and then it pairs again instantly.
But doing this mid race uphill in gear 17 is the worst. I lose soooo much time and focus. My Zwift Click is bought on august 5th this year.
I will say that sometimes there is no issues at all, but in the last week it has been more often. Hope you can help.
This is likely a signal issue in your home environment. Do you use wifi extenders or mesh networks at home? When was the last time you restarted your wifi equipment? Is the companion app fully updated?
The wifi should not be the issue. Everything else has good connection by Bluetooth to the phone and newer drops from the wifi at the phone. Since i work with IT and and network i do not believe that the wifi signal would be the issue since the wifi connections is newer dropped. Bluetooth to the smart trainer are newer dropped but my Garmin watch will drop sometimes. But I think that is more of a Garmin issue and not the companion app or Bluetooth.
This is a wifi connection, not bluetooth. You say the wifi “shouldn’t” be the issue, but it might be. Best to rule it out, don’t you think?
This might be the issue that some find when the Zwift Click gets slightly bent and loses power so disconnects.
Maybe i was not clear 
my phone does not lose connection to the wifi. That has been tested. It is the Zwift click that loses connection to the phone or reboots or something like that.
Thats my thought at least
Do on a round handle bar even with the rubber “stand” behind it, it bends and lose connection? 
That must be a design flaw.
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Hi @Kenn_Dose_Rhino.
Welcome to forums, this is Haziel part of the Zwift Support Team.
I appreciate that you share your concern about the connectivity issues with your Zwift Click, I recommend you check this article, which covers the main reasons why there will be a connection issue.
Some of the steps have already been covered but please give it a try. If you have any further questions or need further assistance, please don’t hesitate to reach out at support@zwift.com.