Zwift bug with Windows 11?

[Samuel_Guillot (Samuel)]

Hi,
When I use zwift on my computer (Windows 11), after a certain time (5, 10, 15 or 20 minutes), I get an error message on the screen. If I move the mouse the screen goes black and I have to force the screen to turn off.
See picture of the bug.
I already tried uninstalling and reinstalling Zwift on my computer, and still this problem.
Thank you for your help.

[Andrew_Nuse (Andrew)]

Are you on a system with AMD graphics?

If yes, there is no solution still, see active thread:

Freezing/Crashing on AMD integrated GPUs [November 2024]

Hi everyone, I’ve been using Zwift very happily for the past 4 years without any issues. However, for the last 3 weeks, the software has been crashing every single time I use it. Here’s a summary of what’s happening: First two crashes: Occurred after 38 minutes, but only 30 minutes were saved each…

[Samuel_Guillot (Samuel)]

Hi Andrew,
Yes i’m on a AMD system…
Ok, so i can’t run Zwift on this computer…?
Thanks
Samuel

[Steve_Hammatt (Steve)]

@Samuel_Guillot

Hi Andrew,
Yes i’m on a AMD system…
Ok, so i can’t run Zwift on this computer…?

Hopefully this will help:

Freezing/Crashing on AMD integrated GPUs [November 2024]

Hi everyone - We have a fix in version 1.81.2 (for Windows only) that should address the issue most people in this thread are reporting. Please update when the phased rollout is available to you and let us know if this resolves your freeze (or not).

[Samuel_Guillot (Samuel)]

Will try, thanks Andrew