Zwift app on Work-maptop with microsoft "failed to log in. Check internet connection"

Bugs and Support
1

Hi

I have a microsoft laptop from work with admin rights. Unfortunately, Zwift can’t connect to the internet whilst it is connected to the internet with Wifi

I get the following errormessage “failed to log in. Check internet connection”

What settings should I change to be able to use the Zwift application on my laptop from work?

Thanks in advance
Thomas

2

Are you running a VPN? It might be that you have some of the network ports locked down that Zwift needs to function. Check if you can override the firewall settings.

3

Required network ports are documented here:

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