Zwift Advisory Panel rewards

Why are the rewards at the Zwift Advisory Panel only US oriented? What about the participants from the rest of the world?

As I read it, you can only use a Amazon gift card on and you have to be a US citizen, not on or (where I use my Amazon account), for example.

Kind of weird if you want people to participate and promise rewards (gift cards) which only can be used by a US citizen.

Agreed. I replied when I received the email notification yesterday with a smilier comment, but had no response as yet.

Hi @EdwardvdMaarel

Would you contact the Zwift Advisory Panel support team please? They’re not on our forum, but you can reach them directly here.

Hi dear. I completed a survey on 13 May 2023 but still haven’t received any Flipkart voucher. Can you please look into this matter and give me my due voucher?

I’d follow the advice above and email them directly.

I tried to reclaim my points before it shuts down. Doesn’t work.

Possibly because I’m in Australia it thinks I don’t qualify. Pretty shitty.

I signed up to the panel because I wanted to be able to provide feedback from an atypical perspective. the reward was not the motivation but I feel a bit annoyed if I’m being denied US$35 that i suposedly earned

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Similar frustrations here - I’m in the UK and in theory, I should be able to translate my points into a voucher but every attempt to redeem them gives me a code by SMS which is always “Invalid Code” no matter how many times I try.

An email to moderator@… goes ignored for a week+.

I wonder why I bothered.

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I’m getting the same “invalid code” thing.

It’s pretty hard not to read negative things into a site that tells you you’re going to lose your points unless you redeem them shortly, and then any attempt to redeem them fails.


Yep , same here from UK. Not able to redeem the rewards .
I have done in the past , but that was a joke as well . Wouldn’t work on Amazon Uk, so had to buy socks from the US, as it doesn’t mean i paid Taxes to get them. :flushed:

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Same here. I attempted to redeem a few times, but does not seem to work. Can post exact steps if someone from Zwift needs repro steps etc.

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It finally worked for me, I was able to redeem for an Amazon gift card. I didn’t do anything differently, it just worked this time…

Thanks for the update @Arend_teRaa - it finally worked for me, too, after multiple attempts last week. Everyone else should definitely try again!

So close to $100, have to do $75 and 2 $10 and change behind. Was thinking of getting for play controllers. Then pay the the difference. Process worked on the $75, now getting the rest out.

Yup, just worked for me this time, so something was fixed.

Thanks for posting about it working now. I tried again and managed to get a choice of gift cards

Yep, mine has worked now too.