Workouts not registering as complete in training plan

Anyone know why my workouts are not marking as complete on my training plan? Despite them being there is zwift companion?

Really frustrating because it’s messing with my plans and actually showing full completion. Find this super annoying hoping I’m not the only one who has experienced this before?

Help would be fabulous!

Hi @Stephanie_Giles

Shuji at Zwift HQ here. I looked at your session logs, and I see you’re using an iPad4. Further, there are instances when you log in but don’t exit the app. It’s the type of scenario where you might be checking what badges you’ve done, or possibly - to check on your workout plan.

Swiping the app away just puts it in the background, but it’s still running. Whenever you log in - please either 1) save & upload or 2) trashcan the session. This is the only sure way to log out.

Please do this moving forward, and your workouts will save correctly, and you should see them correctly on your game app.