When I try to log in, after I enter the password, it says “check internet connection” which I did and it was fine. I then rebooted the computer-no change.
The password is correct as I logged in to post this.
Thoughts?
Sounds like a possible firewall issue. Did you try checking it? Do you have any special internet connection settings like a proxy or something? No sure how you would configure that in game, but just some suggestions.
Submit the ‘log.txt’ file in a support ticket and we’ll take a look under the hood.
Can you tell me how to pull the log.txt file?
Thanks
had the same issue. it was the firewall, disabled it and was able to login fine.
Hey Zwift, I literally turned off all my firewall and security settings possible and nothing, still does not work.