Wobble of zwift ride

Hello,
I’m experiencing some play/wobble in the connection between my Zwift Ride frame and my Wahoo KICKR CORE. I’m using the thru axle that came with the Zwift Ride, and I have ensured that the axle is securely tightened. However, due to this movement, the front of the trainer shifts several centimeters to the left or right during use. Is this amount of movement normal, or does it indicate a potential issue that requires servicing? I can provide the serial numbers for both devices if needed.
Thank you for your assistance.

Sounds like you might not have both of the thru-axle adapters installed.

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Thank you, I’m pretty sure I didn’t use any adapter. Thanks for help!!!

There are instructions for assembly. Use the 142mm adapter on the left side of the trainer, and the small spinner cap on the right side.

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Thank you very much!