Why I can't connect a Garmin Heart Rate Strap to Zwift via Bluetooth?

hey guys / and girls!
once again I am here with my newby questions:
Is it normal that my Garmin Heart Rate strap can’t be found on the bluetooth searching of (Here Rate Monitor) on the Zwift?
if this is normal, how can I connect my Garmin Strap there?
I don’t know if it makes any difference, but I am using a Garmin watch Fenix 5 plus Sapphire, (which is also not connected to my Zwift account, which is also not giving me the option “Virtual Run” - thou it is running on the latest software update).
thank you for all, and good ride(s) everyone.

Hi @Lincon_Rodrigues

I don’t know that model, but can you check if it is Bluetooth compatible. Most of the garmin HR straps is only ANT+

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That is a Garmin Tri HRM and it is ANT+ only. I know this because I have owned a few of them.

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@Gerrie_Delport, @Paul_Allen, I am so outdated, I always thought it is connecting to my Garmin watch via bluetooth… :frowning: embarrassing! gotta check that out asap!
cheers guys!

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so, the best/simplest solution would be to buy another Heart rate strap (one that supports Bluetooth connection), and use it exclusively with my Zwift account? if yes, which brands are Zwift Friendly? does the heart rate strap also should be “compatible” with the Home Trainer (Kinetic R1 T7000)?
sorry for the “rookie stuff”.

I use a Garmin Dual and have had zero issues.

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Garmin Dual or Wahoo Tickr would be my suggestions.

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One other thing if you are using Windows or Mac you can get a USB ant+ dongle to communicate with the ANT+ garmin HR strap.

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thank you all guys,
I guess it will be the answer then, going for a Garmin Dual,
already ordering it right away!!! surely I am learning a lot in here!
cheers!

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