Why does my Tacx Flux not recognize Zwift on my mobile phone?

Why does my Tacx Flux not recognize Zwift on my mobile phone via Bluetooth

What phone?
Do you have Bluetooth turned on on the phone?
Have you made sure that the trainer is not connected to any other device or app (including your phone) before opening Zwift?

Any additional info could be helpful in assisting you in resolving your issue.

Bluetooth is turned on, the phone is a HUAWEI Mate 10 pro.

I drive a trainer and connect exclusively to the Zwift app on mobile.

The app from Tacxa connects the trainer seamlessly via Bluetooth.

sri, 29. svi 2019. 14:08 Paul via Zwift Forums gozwift@discoursemail.com je napisao:

Did you make sure that the Tacx app is full closed before opening Zwift, Bluetooth only allows one connection at a time to any device or app.

Yes, not inflamed TACX application.

sri, 29. svi 2019. 15:43 Paul via Zwift Forums gozwift@discoursemail.com je napisao:

Are you still on the trial?

No, I renewed my monthly subscription

sri, 29. svi 2019. 16:03 Paul via Zwift Forums gozwift@discoursemail.com je napisao:

Are you selecting Power Source when you first open the Zwift App?

You are referring to the Zwift App (Orange Icon) and not the Zwift Companion App (Blue Icon)

Yes, Iā€™m both using and both are refreshed

sri, 29. svi 2019. 16:29 Paul via Zwift Forums gozwift@discoursemail.com je napisao:

You can only use one of them at a time on a device.

sri, 29. svi 2019. 16:29 Paul via Zwift Forums gozwift@discoursemail.com je napisao:

You should be selecting Power Source, not Speed Sensor.

I fix thank you

As Paul said, select these two.

image

Thanks too all

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