Wattbike Atom gear shifts not displayed on Android App

I’ve just set up my new Wattbike Atom, using my Galaxy Tab S6 to run the Zwift Android App. According to the various resources I’ve found online, the gear shifts should display in the top left hand corner, but I can’t see them pop up ever. I’ve made sure I’m connected using Bluetooth, and not ANT+. I’ve also tested with my Macbook Air, and the gear shifts are displayed in the top left hand corner as expected. However, using a laptop with the Atom isn’t very convenient compared to a tablet.

Is this a known issue with the Android App, or am I just looking in the wrong place? It’d be good to get this sorted, it’s not a deal breaker but it’s very useful info to have displayed.

I have the same problem with a v1 Atom and the Android Zwift app running on my Pixel 3a phone.

It’s frustrating, as I’d like to switch to using a tablet with zwift, so I’m not limited to cycling next to my computer.

Looks like us Android Atom users are getting nowhere with this!

I have had the same problem using my Wattbike (Next Gen) and Samsung S6. I have been advised by Zwift support that Wattbike Atom gears are only displayed on Apple devices and there is no plans to add it for Android. Very poor in my view, we must not be worthy with our Android devices.

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Zwift might take more notice of this issue if more of the affected customers spoke up.

There’s only 1 vote on this thread, which probably isn’t very compelling. I did try to use the vote button above, but it wasn’t registered.

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Same with me. Was using the Apple app and gear shifts showed fine. Now switched to a Samsung tablet and the gear shifts have gone. Very annoying.

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exactly the same scenario for me, i.e. macbook > samsung tablet - no gears :face_with_symbols_over_mouth:

Same here very frustrating

that’s rigth Manny,after elite and wahoo kickr v5 i’m using now The Beast (Atom NG…the best of them all) on my xiaomi 11TPro 10,65" screen phone and everything runs like a pharmacy…perfect… only the gears don’t show up…had to change the gears setup on the hub from 12spd 50/34 to 22spd standard system because then u start with gear 6 and u don’t need to change them too much…at least for me,did contact wattbike last week and was told that gears show only on ios and not android…anyway they show up on my pc i3 core win11…but the wattbike is not really made to run on Windows!!! thats a bloody ■■■■ u can not see the gears even if i “know” in which gear i’m riding…not a very bad issue but not nice,it should not be very difficult for Zwift to make the gears show up…a lot of people using android anyway…my regards.

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