Wahoo tickr x disconnects on warm down Zwift running

(James Willis) #1

I use a Wahoo tickr X for Zwift running and it works well after calibration. But I’m repeatedly getting disconnections on the warm down section of run workout. Normally around 8KMH. It does however work fine at that speed at other times. Any ideas?

(John Schneider) #2

Hi James,

I’m sorry to hear that your TICKR is losing it’s connection to Zwift during your cooldowns. Take a look at this article from our support pages for some common Bluetooth signal fixes. If you’re using the ANT+ signal instead of Bluetooth, take a look at this article.

If you continue to have troubles, please submit a support ticket here, and we’ll gladly help you troubleshoot this problem.