Virtual Shifting not available [KICKR v5]

Bugs and Support
1

Good evening,

New user here to Zwift, coming from the Wahoo Ecosystem. I have my Kickr Smart Trainer, cadence, power, and zwift click all paired via BT. I’ve looked everywhere and cannot find the virtual shifting option anywhere. The click works in ERG mode to move the percentage up/down, when ERG is off I have no option for virtual shifting. I’ve uninstalled and reinstalled everything, all the firmware is up to date. Has anyone seen or had this issue and if so is there a solution?

Thank you for your time.

2

What trainer do you have, they don’t all support virtual shifting. I have a kickr v4 and it doesn’t support virtual shifting.

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3

Mine is a KICKR Smart Trainer I got from Wahoo in 2021. I know it’s been updated to the V6 now which my wife has.

4

Your trainer doesn’t support virtual shifting, only the Kickr Move, v6, and core are compatible.

1 Like
5

I appreciate the help! Looks like my wife is getting my trainer and I’m getting hers.:rofl::rofl:

6

Hi @Adam_Albers welcome to Zwift forums.

Shuji at Zwift HQ here. I wanted to confirm - your server logs indicate that you’re using a KICKR v5, which can not be updated to support virtual shifting. Sorry to disappoint you - but the KICKR v5 was discontinued before Zwift Virtual Shifting was conceived, and doesn’t have enough onboard memory to run the required firmware.