Unlock the "drop shop"

This is likely a stupid question. I am new Zwifter (less than a month) and have slowly been figuring out everything that is going on during my rides. I use an iPad connected to my Wahoo Kickr. I am on level 8 and have a few hundred thousand drops.

During a ride, I hit menu and then go to the garage. On the left side of the screen, I am able to change my clothes, add a helmet, etc but the drop shop on right side of the screen remains grayed out (the icon looks like frame/wheels).

How do I get the frame/wheels icon to be clickable? Or, am I doing something completely wrong?

You can only go to the drop shop, if your avatar is standing still.

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Thank you - I know I was doing something stupid.