Hi, really really really really struggling here and getting increasingly frustrated and annoyed.
This issue has been going on for a year, i gave up exchanging emails with Zwift themselves as i simply didn’t have time to drag a conversation out over a week or so of emails when a simple phone call may well have done the trick.
at the time i was told i needed to use Mobile link on my phone to connect ot eh sensors and to then blue tooth my phone to my laptop and run zwift that way, i got this method to work twice i think but it was always a 10-40 minute adventure to get everything toalking to each other. A) isn’t this massively complictated? B) are these sensors now supported by zwift? C) if not how can trouble shoot them as nothign now seems to work. D) why does connecting everythign to zwift always turn in to a major event? I’ve paid the subscriptioin and so far covered less than 20 miles due to all of these issues. I can connect to the sensors through tacx’s own software on my phone but mobile link wont do anything to allow me to ride, there is no connect or search for connection button so i assume for whatever reason the software can’t find the sensors and through BT on my laptop Zwift can’t find the speed and cadence sensors even though i know they are working and are transmitting. everything is on the same wifi network, same blue tooth same everything. when it’s worked it’s been great but the pain of getting it to work is just too much.
any help gratefully received