I’m using Zwift for my laptop but unfortunately I can’t open the launcher. Every time when I try I get the message “Zwift is unable to connect to the internet, Please confirm internet connection and try again. ERROR ZL01”.
I have used this laptop for the Zwift trial version with the same router and it worked fine half a year ago. Now that I got the Zwift membership it doesn’t. I tried with my mobile hotspot and I get the same message, I tried to run Zwift on my Android app and it worked fine with the same wi-fi as my laptop. Also the companion app works just fine. I think it’s safe to say that it isn’t my internet connection right? I have installed Norton virus protection recently but everything is allowed for Zwift in the firewall section.
Is there anything I’m missing that can be changed to fix this?
Thanks in advance for reading!