Error code ZL01 cannot connect to network. Check Internet


(Rob Aka Vockers) #1

When I boot up pc or try to start zwift program I get the above message. All was working OK. I have followed the steps in the support hub. Also uninstalled / reinstalled. Disabled antivirus and firewall. Still cannot connect. Has anyone got any ideas. Cheers.


(Ray Ruyack) #2

Check here to start - https://support.zwift.com/hc/en-us/articles/210244153–Check-your-Internet-Connection-Error


(Michael Kosmatka) #3

I had the issue happen this afternoon - it’s a corrupted network adapter. I verified by trying a mobile hotspot, wireless connection, and then my secondary ethernet adapter. … all connected and got me back into the action. Hope this helps!