Turbo connection

Hi everyone.
On zwift last night it kept saying it lost connection too my turbo (HC Pinnacle).
Kept have to go too the pair menu too reconnect it after a couple times of doing it the turbo wasn’t appearing.
Though out this whole time it was still connected too my Garmin edge 530. Don’t have a power meter use the turbo for that. Anyone able too help? The laptop was quite high up but where it’s worked fine perviously and had a fantastic on but that was up behind the laptop any help really appreciated.

Deleted my nonsense

Connection Disconnected = internet
Connection Failure = connected devices

Since he is losing connection to trainer, I’d suggest it is the latter msg. Internet connection wouldn’t lose connection to the trainer as you can keep riding without the internet.

@Dan_Smedley Drop your log file onto zwiftalizer - you likely have too much interference in your environment.

How do I do that ?sorry not especially good with computers. :joy:

Go to zwiftalizer.com, make an account, upload a log file from Documents\Zwift\Logs

You may want to consider putting a Bluetooth or ANT+ dongle on a USB extension cable. Given how inexpensive the dongles are I think it’s best to have both options available. I use the TP-Link UB400 Bluetooth dongle, and the Coospo ANT+ dongle (which is also available bundled with an extension cable).

Thanks.
Did have a cable with the Ant+ end but carnt rember why I stoped using it.