Training intervals out of sync

I’m running into issues when performing a workout where my trainer will get out of sync with the interval/block. As an example, I may be instructed to put out 330W for 60 seconds, but the interval will start 30-90 seconds late. If it happens early enough in a workout, I can usually restart. If it’s late in a workout, I will just finish the workout an fail all the intervals.

Anyone else experience this, and is there a way to correct it.

Trainer Kickr
Bluetooth synced through companion app to Windows 10 running Zwift

I’d recommend that you please submit a support ticket if you haven’t already done so, and one of our support agents will be happy to take a closer look at this matter.

  • We’ll need to know exactly what workouts you’ve done where this problem occurs.

  • Specify whether they’re Zwift workouts, Training Plan workouts, or custom workouts?

  • What are the names of the workouts, and if they’re custom workouts, please attach the .zwo files to your support ticket submission.


Jason, did you ever hear back from Zwift on this concerning what was wrong /their fix for it?