TOW 21 Not Recording

General Discussion
1

For some reason I cannot get the TOW stage 1 to record as complete. This is the running not cycling.

Cycling registered fine.

Running, I’ve done the stage 4 times but at no point is companion app or in game saying it’s complete. I’ve not saved the runs after but that shouldn’t make a difference. Anybody else experienced this before I put in a ticket?

It’s not been done with multiple devices logged in and I’ve now tried it on totally separate devices.

2

That sounds like an issue, if you don’t save the run how will zwift know you completed it?

3

XD

8charz

4

It shouldn’t make a difference but could be.

Should be the same as jersey and badge achievements, they are awarded at point of completion. If you complete a route and get a badge it isn’t removed if you don’t save the ride.

I’ll save the next one to see.

5

Well I did it again and saved it.

Worked. How odd.