ToW 2022 crash

Hi all not sure if anyone else has experienced this but since the last update, i entered Stage 3 of the ToW and about 3km to the finish line of doing Downtown Titans route Zwift froze amd crashed back to the desktop. Unfortunately i wasnt able to rejoin :cry:. However when heading back into Zwift i noticed my avatar reset to the default Zwift bike and Zwift kit.

So feeling it was a one off as ive never really had any issue’s with zwift before i logged in to do todays stage 4 and same again about 8km into the ride Zwift froze amd crashed to dashboard, i logged back in and my avatar has reset again but this time i could rejoin as late join was enabled. Whilst in the ride the game froze on screen bit i could still hear the surrounding sounds after about 5 seconds or so the game came back… it did this 3 times.

Any advice would be appreciated thank you.

Hi @Robert_Sharpe_CRYO-G, you will need to list your full system specs, the more detail the better, to get any useful advice. We have no idea what devices you are using or why they might be crashing.

Hi Mike

Thanks for replying the specs im using are:

OS: Windows 10 Pro 64-bit
Motherboard: ASRock H61M-DG3/USB3
Storage: 256GB SSD
CPU: Intel Core i7-3770 @ 3.4GHz (4 cores 8 threads)
RAM: 8GB Team Elite Dual Channel DDR3
Graphics Card: Nvidia GT710 (im getting a new graphics card this week just awaiting delivery)
Internet Connection: Virgin Media 600mps wired

Ive been using this setup for over a month with no issues untill yesterday during stage 3 and today during stage 4