The game account has been blocked. After unsealing, you can play normally. Now you just can’t add friends. What should I do?
Now, if you look at your ID in the game, there will be a red icon. Why?
so are they suggesting you are sandbagging/cheating?
If so, are you…???
Zwift doesn’t discuss these matters on the forum, its best if you communicate with them via email to figure out why you have been flagged for whatever reason.