Tacx Neo Smart Bike Fan Control

I’ve got a Tacx Neo Smart Bike, which I connect to my iPhone or iPad.

I set the fans to Fixed Speed in the Tacx app, and they fire up.

Then in Zwift, if I free ride, the fans continue.

But if I do a workout, Zwift seems to take the fans over, and controls them via Power Output.

Am I doing something wrong? I can’t find settings in Zwift to sort it?

Same problem here. But this is probably due to the Tacx firmware on the Neo Bike. Need to check ergo mode using trainer road or another service.

Yeah it is. I managed to get one of their tech guys on a call, and showed them. Does it on everything, including their own software.

Need to chase as that was about 2 months ago.